This article is an abridged version of a longer historical case study produced by Innovations for Successful Societies, a research program at Princeton University. In early 2008, an irate government official walked into the office of Zubair Bhatti, the district coordination officer (DCO) of Jhang district, in Pakistan’s Punjab province. The official complained that, when he tried to […]
Logged On looks at mobile and smart phone technology through the lens of good government management. How will developing governments deliver goods and services that citizens care about? How will government in these countries leapfrog over traditional public management reforms to help reach out to and collaborate directly with the citizen? This book provides example […]
LIVE in a crowded South Asian city and a host of problems—smog, contagious disease, corruption—may plague you. Each winter, the air grows foul. The monsoon season brings mosquitoes, bloodsuckers capable of carrying nasties such as dengue and malaria. As cities expand and people are packed closer, they are more likely to pass on infections. Overwhelmed […]